Commerce Disclosure

Legal Name

株式会社LifeArk

Address

Miyamasuzaka building 609, Shibuya 2-19-15, Shibuya, Tokyo

Head of Operations

Shovon MD Tanvir Hasan

Additional Fees

In addition to the subscription costs or service fees, customers may be subject to the following:

• Payment processing fees as charged by payment processors
• Currency conversion fees (if applicable)

Exchanges & Returns Policy

For subscription services:

• Before activation: Subscriptions can be canceled before activation for a full refund by contacting customer support.
• After activation: Please refer to our Terms & Conditions for information about cancellations and prorated refunds.

For defective services:

• If you experience technical issues or service defects, please contact customer support immediately at info@lifeark.biz
• We will investigate and provide appropriate remedies, which may include service credits or refunds

Delivery Times

Services are delivered as follows:

• Digital services and subscriptions: Access is provided immediately upon successful payment
• Premium features: Available immediately upon subscription upgrade

Accepted Payment Methods

We accept credit cards only:

• Visa
• Mastercard
• American Express

All payments are processed securely through Stripe.

Payment Period

Payment is processed as follows:

• Credit card payments: Processed immediately upon order confirmation
• Recurring subscriptions: Charged automatically on the renewal date

Pricing

All prices are displayed on our website and include applicable consumption tax where required by law.

Pricing details:

• Service prices are listed on individual product/service pages
• Subscription tiers and their respective prices are available on our pricing page
• User Credits: Credits can be purchased to send messages to AI avatars. Credit pricing and packages are displayed at the time of purchase
• Avatar Credits: Avatar owners can purchase credits to enable their AI avatars to reply to messages. Credit pricing and packages are displayed at the time of purchase
• Special promotions and discounts will be clearly indicated

Prices are subject to change with advance notice to existing subscribers.

Operating Environment

Our services are accessible through:

• Web browsers: Modern versions of Chrome, Firefox, Safari, Edge
• Mobile devices: iOS 13.0 or later, Android 8.0 or later
• Internet connection: Broadband internet connection recommended
• JavaScript must be enabled

Contact Us

If you have any questions about this Commerce Disclosure, please contact us:

• By email: info@lifeark.biz
• By phone: +8180-6035-6232